We do not offer refunds. Exchanges are available for eligible items within 7 days of delivery.
Returns for exchange must be initiated within 5 days of receiving the product.
Items must be unused, sealed, and returned in their original packaging, along with proof of purchase.
Exchanges are applicable for damaged or incorrect items, or if you wish to replace an item for another.
If you wish to replace or exchange an order for personal reasons (e.g., size, preference), you will need to cover the courier charges.
For damaged or incorrect items, courier charges will be covered by us.
Returns for exchange must be initiated within 5 days of receiving the product by emailing us at
goyagiftsindia@gmail.com with details and proof (such as photographs).
Once approved, the product must be shipped back within 7 days of receiving approval.
Only products meeting the above criteria will be accepted for exchange. Items failing to comply will not be eligible.
For any further assistance, feel free to contact us at
goyagiftsindia@gmail.com.